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Program Director

Youth Shelters & Family Services

Empower Youth, Shape Futures: Join Us as a Youth Emergency Shelter Program Director and Make a Difference Today!

The Youth Emergency Shelter Program Director will play a pivotal role in providing critical support and guidance to young people in crisis, helping them build brighter futures and stronger communities in Santa Fe, NM.

What would my job responsibilities be?
• Collaborate with executive leadership to define and certify shelter services, ensuring compliance with licensing requirements.
• Ensure the successful delivery of the Shelter service definition and certification and licensing requirements.
• Oversee contract compliance, including data collection and billing systems, and conduct file audits.
• Manage external relations with individuals, institutions, agencies, and funding sources, fostering community partnerships.
• Develop, implement, review, and revise shelter operating policies and procedures in collaboration with the Human Resource Director and Director of Program Services.
• Lead the development and implementation of annual operating plans and budgets.
• Provide leadership in developing and writing funding proposals.
• Provide direct client care, CCSS services, and billing functions as needed.
• Participate in the hire, training, and supervision of shelter staff, ensuring clarity of job requirements and obligations.
• Set attainable goals and conduct performance reviews, encouraging professional and personal development opportunities.
• Participate in the emergency on-call system.
• Develop and maintain relationships with key stakeholders, including government agencies, community organizations, and donors.
• Monitor and evaluate program outcomes, ensuring alignment with organizational goals and objectives.
• Stay informed about best practices and trends in youth services, incorporating relevant innovations into program strategies.
• Advocate for policies and initiatives that benefit youth experiencing homelessness.
• Represent the organization at community events, conferences, and meetings.

Contact Information

Name: Alissa Byrne