Social Security Customer Service Representatives
US Federal Government-Social Security Administration
Customer Service Representatives (CSR) in Field Offices play a vital
role delivering Social Security benefits and services to the public, both
in-person and over the phone. As a CSR, you would be responsible
for providing the public with information about SSA’s programs and
services, reviewing and evaluating information to determine eligibility
for the benefits SSA administers, and updating records using SSA’s
computer systems.