Santa Fe County Emergency Communication Specialist III
Santa Fe County
Essential Job Functions: Assumes supervision of a shift in absence of a Communications Supervisor. Works under the supervision of the Communications Manager and Communications Supervisors. Provides information, guidance, direction, and – when necessary – supervision related to policies and procedures and general dispatch functions to other Emergency Communications Specialists and Trainees. Monitors telephones and radio in the emergency dispatch center, answers incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay information. Operates radios and dispatches law enforcement, fire, EMS and other units for emergency responses; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns of an emergency situation; relays information as required. Performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information Keeps official records Maintains logs of radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel and general public informed. Makes entries and inquires on NCIC computer system. Inputs data to standard office and department forms – both manual and automated. Maintains dispatch documents and records. Assists the RECC Communications Supervisors in various projects as requested. Assists in the administration of the policies and procedures and standard operating guidelines of the (RECC). Assists in training and supervising of other employees. Assists Communications Supervisors with performance evaluations. Attends seminars, workshops, and periodic training classes.
Name: Maria Escobar