Skip to main content

Santa Fe County Emergency Communication Specialist III

Santa Fe County

Essential Job Functions:  Assumes supervision of a shift in absence of a Communications Supervisor.  Works under the supervision of the Communications Manager and Communications Supervisors.  Provides information, guidance, direction, and – when necessary – supervision related to policies and procedures and general dispatch functions to other Emergency Communications Specialists and Trainees.  Monitors telephones and radio in the emergency dispatch center, answers incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay information.  Operates radios and dispatches law enforcement, fire, EMS and other units for emergency responses; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns of an emergency situation; relays information as required. Performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information Keeps official records  Maintains logs of radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel and general public informed.  Makes entries and inquires on NCIC computer system.  Inputs data to standard office and department forms – both manual and automated.  Maintains dispatch documents and records.  Assists the RECC Communications Supervisors in various projects as requested.  Assists in the administration of the policies and procedures and standard operating guidelines of the (RECC).  Assists in training and supervising of other employees.  Assists Communications Supervisors with performance evaluations.  Attends seminars, workshops, and periodic training classes.

Contact Information

Name: Maria Escobar