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Santa Fe County Emergency Communication Specialist II

Santa Fe County

Essential Job Functions:  Works under the supervision of the Director of RECC and manages the day-to-day operations of the RECC.  Assumes supervision of a shift in absence of a Communications Supervisor and Emergency Communications Specialist III’s.  Works under the supervision of Communications Manager, Communications Supervisors and Emergency Communications Specialist III’s.  Provides information, guidance, direction, and – when necessary – supervision related to policies and procedures and general dispatch functions and the proper telephone call procedures and related computer equipment to Emergency Communications Specialist Trainees.  Monitors telephones and radio in the emergency dispatch center, answers incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay information.  Operates radios and dispatches law enforcement, fire, EMS and other units for emergency responses; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns of an emergency situation; relays information as required.  Maintains logs of radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel and general public informed.  Makes entries and inquires on NCIC computer system.  Inputs data to standard office and department forms – both manual and automated.  Maintains dispatch documents and records.  Assists the RECC Supervisors in various projects as requested.  Assists in the administration of the policies and procedures and standard operating guidelines of the (RECC).  Assists the Communications Supervisors with performance evaluations.  Attends seminars, workshops, and periodic training classes

Contact Information

Name: Maria Escobar